Delivery & Returns


With the Christmas rush approaching, please see below our Christmas dates for shipping over the festive period:
 
UK:
- Tuesday 18th before 3pm- Last Standard Shipping to be delivered  by Christmas*
- Friday 21st before 3pm - Last Next Day Shipping to be delivered by Christmas*
- Orders placed after mid-day on Christmas Eve will be dispatched Thursday 27th December.
- Orders placed after mid-day on New Years Eve will be dispatched Wednesday 2nd January
 
International:
- Tuesday 4th before 3pm - Last Shipping to be delivered by Christmas*
- Orders placed after mid-day on Christmas Eve will be dispatched Thursday 27th December.
- Orders placed after mid-day on New Years Eve will be dispatched Wednesday 2nd January
 
*Although we will be doing everything within our power, due to the time of year we can not guarantee any delivery date, or that your parcel will be delivered within the estimated date. We will provide you with a tracking number once we have confirmed dispatch. 

UK DELIVERY PRICES

- All orders will be sent by Royal Mail Tracked & Signed - charged at £4.99

- Select "UK Next Day" at checkout to upgrade to guaranteed next day delivery before 1pm - Charged at £6.99 

- Orders over £500 will be sent by Royal Mail Special Delivery - charged at £9.99

- Orders placed after 3pm will be dispatched the following working day.

- Orders Placed after 3pm Friday or on Saturday, Sunday or Bank Holiday will be dispatched on the next working day.


INTERNATIONAL DELIVERY PRICES

International deliveries will be sent via Royal Mail

- European delivery is charged at £10.00

- European shipping for orders over £500 is charged at £15.00

- Worldwide delivery is charged at £15.00

- Worldwide shipping for orders over £500 is charged at £20.00

Due to customs regulations we can not guarantee delivery date. 


OTHER DELIVERY INFORMATION
We are unable to re-direct orders once they have been placed with us. Due to shipping laws we are unable to send Perfumes or Fragrances internationally.

Regrettably we do not deliver to pick up points or parcel motels. For further details please give us a call.

Once you have received your goods, you have 14 days to return anything you no longer want.

RETURNS

If you are not completely satisfied with your Internet purchase you can return your order to us at any time within 14 days of receipt, for a full refund on the cost of the goods or an exchange. Please note that goods must be returned unworn and undamaged, in their original packaging with the original labels, tags and purchase receipt. Any returns are to be paid for by you.

We are unable to accept returns of the following items:

 - Headwear

 - Earrings

 - Under Garments inc Tights

 - Shoe & Foot Care

RETURNS FROM WITHIN THE UK

When returning, we recommend you obtain a free certificate of posting when purchasing you postage. Should your parcel be lost in transit, you will need to provide this to confirm your return and eligibility for a refund. We advice you use Royal Mails Tracked and Signed For service. Upon receipt of your returned goods, we will arrange to credit your original payment method for the value of the goods only (except where a free returns promotion applies postage is non refundable). It is up to you the customer to pay the return postage cost except where a free returns promotion applies.

FREE RETURNS FROM WITHIN THE UK PROMOTION - THIS PROMOTION HAS NOW ENDED

For a limited time (orders placed from 2nd October 2018 until the end of the promotion period 19th November 2018 only), we are offering free returns to all our customers within the UK.

Should you wish to return your unworn item to us, please email [email protected] with your order number and full name and we will reply with your free Royal Mail UK tracked returns label. Returns must be received back within 14 days of purchase.

PAYMENT OPTIONS
We accept all major credit/debit cards: Visa, Mastercard & Switch. Payment is taken at the time of order and is taken securely by Barclay Pay. All secure pages are provided directly by them, the card information provided to Barclay is never passed on to Walk In Style nor is it ever held on our servers.

CURRENCY
Purchases are made in Pounds Sterling.

DISCLAIMER
Every care has been taken to ensure that the descriptions and specifications are correct at the time of going to press. However, while the colour reproduction is a close representation, a slight variation in the actual goods may occur.