Returns Policy

If you are not completely satisfied with your internet purchase you can return your order to us at any time within 14 days of receipt, for a full refund on the cost of the goods or an exchange. Please note that goods must be returned unworn and undamaged in their original packaging with the original labels, tags and purchase receipt.

If returning from within the UK, we recommend you obtain a free certificate of posting, as should your parcel be lost in transit, you will need to provide this to confirm your return and eligibility for a refund. Upon receipt of your returned goods, we will arrange to credit your original payment method. Except where a free returns promotion applies customers must bare the return postage cost.

For hygiene reason we cannot accept returns on the following items:

-Pierced earrings

-Lingerie and hosiery

-Swimwear

-Hats and other headwear

 FREE RETURNS FROM WITHIN THE UK PROMOTION

For a limited time (orders placed from 2nd October 2018 until the end of the promotion period only), we are offering free returns to all our customers within the UK.

Should you wish to return your unworn item to us, please email [email protected] with your order number and full name and we will reply with your free Royal Mail UK tracked returns label. Returns must be received back within 14 days of purchase.